Smart Lock BookingWest Coast Council

Case Study: West Coast Council

How the Unlock West Coast program uses Smart Lock Booking and Smart Lock Hire to run toilets, showers, gyms and sports facilities across a vast region – with modern payments, timed access and zero key handovers.

Apple Pay & Google Pay
Timed, Audit-ready Access
NFC & QR Flows

Overview

The West Coast is big country—spread out assets, tourism spikes and small on-site teams. We deployed a single platform that sells time, controls access and records usage across amenities and venues. Locals and visitors get clear signage, quick payments and instant unlocks.

Towns covered

5+

Managed sites

15+

Walk-up facilities

Toilets & Showers

Booked spaces

Gyms & Sports

Smart Lock Hire

Walk-up access, pay or free
Hedley Faull Park photo

Hedley Faull Park

  • 5 toilets
Strahan – Slipway photo

Strahan – Slipway

  • 2 toilets & paid showers
Zeehan – Howard Park photo

Zeehan – Howard Park

  • 3 toilets
Rosebery photo

Rosebery

  • 3 toilets
Tullah photo

Tullah

  • 3 toilets
Hedley Faull Park photo

Hedley Faull Park

  • 5 toilets
Strahan – Slipway photo

Strahan – Slipway

  • 2 toilets & paid showers
Zeehan – Howard Park photo

Zeehan – Howard Park

  • 3 toilets
Rosebery photo

Rosebery

  • 3 toilets
Tullah photo

Tullah

  • 3 toilets

Smart Lock Booking

Scheduled access with confirmations
Strahan Multipurpose Sports Centre photo

Strahan Multipurpose Sports Centre

  • 5 bookable areas
  • Timed unlocks + buffers
  • Instant confirmations
Zeehan Multipurpose Sports Centre photo

Zeehan Multipurpose Sports Centre

  • 2 bookable areas
  • Seasonal pricing ready
  • Remote overrides
Gyms - Queenstown, Strahan, Zeehan photo

Gyms - Queenstown, Strahan, Zeehan

  • 3 sites with membership access
  • Audit-ready access logs
Strahan Multipurpose Sports Centre photo

Strahan Multipurpose Sports Centre

  • 5 bookable areas
  • Timed unlocks + buffers
  • Instant confirmations
Zeehan Multipurpose Sports Centre photo

Zeehan Multipurpose Sports Centre

  • 2 bookable areas
  • Seasonal pricing ready
  • Remote overrides
Gyms - Queenstown, Strahan, Zeehan photo

Gyms - Queenstown, Strahan, Zeehan

  • 3 sites with membership access
  • Audit-ready access logs

How it works

  • Scan & start: NFC or QR signage – no app required.
  • Choose time: Pay per use (showers), or pick a session (courts, gyms).
  • Pay & unlock: Stripe with Apple Pay & Google Pay; access is time-bound.
  • Log & reconcile: Every unlock is attributed to a person, time and place.

Fast, accountable access

Staff spend less time on keys and call-outs, more time improving facilities. Visitors get modern payments and instant entry—even after hours.

In the field

A few deployments across Queenstown, Strahan, Zeehan, Rosebery and Tullah.

Want this for your council or venue?

We’ll map your assets, configure durations and pricing, and ship signage that just works—NFC, QR and fast payments included.